Learn about the role and responsibilities of the social housing sector including best practice on managing tenancies, lettings, allocations, rent arrears etc. The course also explains the roots of social housing and the challenges facing the sector today.
What you’ll learn:
Understand the different housing allocation systems and reasonable preference groups
Explain the five tests for homelessness when allocating housing
How to manage and prevent rent arrears
Understand different tenancy types and how social housing is allocated
How to involve residents in decision making
How to deal with anti-social behaviour
Who’s it for:
This course is ideal fornew starters and returning staff who work in the social housing sector, including housing associations and local authorities, or anyone who would like to learn more about social housing.
How it's delivered:
This course is delivered ‘live on-line’ with a trainer and can be accessed via a PC, Mac or Tablet. With live online, you can interact, ask questions and practice new skills – all without leaving your desk! Perfect for dispersed teams working from home.
This course is available on demand. Please get in touch for a quote if you'd like to book a live online course date for your organisation only.
Module 1: An Introduction to Social Housing
What is social Housing?
What are the functions of Social Housing?
What are the origins of Social Housing?
How is the sector regulated?
What are the challenges facing the sector?
Module 2: Tenancy types, Lettings, Allocations and Homelessness
Lettings, Allocations and Homelessness
Social Housing Tenancy types
What is Affordable Housing?
Special Needs Housing Management
Special Consideration Groups
Unfavourable Medical or Related Condition
Module 3: Managing rental income and arrears
Managing rent arrears
Preventing rent arrears and creating sustainable tenancies
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