Assessing Earned Income

Delivered live on-line

The challenge:

Tackle the major cause of housing benefit income errors, prevent subsidy losses and comply with legislation.

Assessing Earned Income Course:

Improve the way you approach and calculate housing benefit income assessments, as you learn how to process earned income from employed and self-employed earners.

Written by our experts with over 25 years of experience in local authority legislation, this live online course covers a range of learning relating to housing benefit income assessment. Topics include guidelines for calculating payments, improving accuracy, common pitfalls to avoid, as well as the relevant regulations.

This Assessing Earned Income live online course is available as a scheduled course or on demand for your organisation only. Each course will be delivered with a maximum of 12 delegates.

Course Outline

The course is delivered in 4 x 60 minute live online modules plus one pre-course e-learning module.

Module 1 – 60 Minute session

  • Employed earnings
  • Calculation of net earnings

Module 2 – 60 Minute Session

  • Applying the average to earnings

Module 3 – 60 Minute session

  • Self employed

Module 4 – 60 Minute session

  • Earning disregards
  • Changes

Who should attend?

There are no formal prerequisites for this course; it is suitable for anyone with a housing benefit (HB) background. Although the course content is technical, it is explained in a non-technical way, so it’s ideal for all staff regardless of their level of experience.

It is particularly relevant for HB customer service officers; appeals officers; team leaders; managers; subsidy officers; and staff involved in the HB decision making process.


The cost of this 1 day scheduled course is £175 plus VAT per delegate. If you book three places or more, you get the fourth place free! Please get in touch for a quote if you'd like to book a live online course date for your organisation only.

Course Plan

Scheduled or On-demand 

Next running: 23 July/ 26 Aug (SOLD OUT), 15 Oct

Delivered over 4 x 60-minute live modules
plus 1 e-learning module as follows:

10.00 to 11.00 Module 1


11.30 to 12.30 - Module 2


13.30 to 14.30 Module 3


15.30 to 16.30 Module 4

Register for Course

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