Who should attend?
There are no formal prerequisites for this course; it is suitable for anyone with a housing benefit (HB) background. Although the course content is technical, it is explained in a non-technical way, so it’s ideal for all staff regardless of their level of experience.
It is particularly relevant for HB customer service officers; appeals officers; team leaders; managers; subsidy officers; and staff involved in the HB decision making process.
The cost of this 1 day scheduled course is £175 plus VAT per delegate. If you book three places or more, you get the fourth place free! Please get in touch for a quote if you'd like to book a live online course date for your organisation only.