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Locations available: London & Birmingham

Deferred Payment Agreements (DPA):

A Best Practice Seminar

The challenge:

There is no doubt that deferred payment agreements are a valuable public service. They can prevent residents from being forced to sell their home to meet their cost of care, as well as providing the council with a secure lending option. However, there are huge variations in DPA sign ups across the country, as well as a general lack of awareness among residents, and inconsistencies in the level of admin fees between local authorities.

DPA Workshops:

In our one-day Deferred Payment Agreement seminar, we’ll look at some of the key issues in more detail and be discussing and sharing best practice, as well as reviewing the latest Ombudsman decisions.

The Agenda:

  • DPAs - Mandatory vs discretionary
  • Best practice in obtaining security for a DPA
  • Charging for DPAs and developing a cost neutral scheme
  • Best practice in communicating DPAs to residents
  • Latest Ombudsman decisions

Who should attend?

These seminars are ideal for anyone involved in the administration and policy setting of deferred payment arrangements.


The cost of the seminar is £250 per person plus VAT or £225 per person plus VAT for NAFAO members.

Don't miss out! We only have a limited number of places available on each event. 

NAFAO Members: If you're paying by card please enter the discount code: NAFAO1

Seminar dates and locations:

5 Feb 2020  | London - SOLD OUT!

6 Feb 2020  | Birmingham - LAST FEW PLACES AVAILABLE

Register your interest for a future DPA event.