Homelessness Reduction Act

Delivered Live Online

Next Running

Available on demand


One day course


Delivered live online by a trainer


£1,195 plus VAT for up to 12 delegates

Homelessness Reduction Act

Course Overview 

This course will give you a comprehensive introduction to the Homelessness Reduction Act 2017.

As part of this Homelessness Reduction Act training, you will learn to comply with the new duties the Act places on local authorities from April 2018. Develop the knowledge and skills to understand a range of topics, including the latest applications process, local connection provisions, referrals, reviews and appeals.

What you’ll learn:  

By the end of this Homelessness Reduction Act training, you will be able to:

  • Understand how the application process will change
  • Understand the new prevention and relief duties
  • Explain the new local connection provisions
  • Identify when a duty ends
  • Develop a personal housing plan
  • Identify when a person may be referred to another local authority
  • Understand the new review and appeal provisions

 Who’s it for?  

Housing options / needs / homelessness officers, Team leaders and managers, anyone whose role brings them into contact with people in housing need.

How it's delivered: 

This course is delivered ‘live on-line’ with a trainer and can be accessed via a PC, Mac or Tablet. With live online, you can interact, ask questions and practice new skills – all without leaving your desk! Perfect for dispersed teams working from home.  


This course is available on demand. Please get in touch for a quote if you would like to book this live online course for your organisation only.  

Homelessness Reduction Act Training Course Content

  • Overview and policy aims
  • Changes to the application process
  •  Producing a personal housing plan
    - What should this include?
    - How should it be reviewed?
  •  The new duty to prevent homelessness
    - What actions should be taken?
    - Overview of deposit protection and Section 21 notice requirements
    - What happens if the council does not take reasonable steps?
  •  The new duty to relieve homelessness
  •  The new local connection provisions, e.g. care leavers
  •  The events that bring an end to these duties
    - ‘Unreasonable failure to co-operate’
  •  Code of conduct
  •  New rights of review and appeal