Course: Introduction to Council Tax Legislation

Learn the fundamentals of Council Tax legislation and associated tasks

Learn the fundamentals of Council Tax legislation, including personal liability, discounts, exemptions, recovery and enforcement.

This course will give you the skills to deal with day-to-day Council Tax work, and provide accurate advice to customers. It also focuses strongly on the practical day-to-day issues faced by staff who deal with Council Tax.

Available as a two or three-day classroom-based course at your premises; or as a cost-effective e-learning solution, providing you with unlimited access for 12 months!

This Introduction to Council Tax Legislation course is written by our experts with over 25 years experience in local authority legislation.

What will I learn?

By the end of this Introduction to Council Tax Legislation training, you will be able to:

  • Explain how and why dwellings are valued
  • Define the Completion Notice and describe when it needs to be issued
  • State which person should be made liable to pay Council Tax
  • Identify when to apply a discount or reduction
  • State when a dwelling is exempt from the Council Tax charge
  • Briefly explain the purpose of the Council Tax Support Scheme
  • Describe the billing and collection processes

By completing the classroom course, you will also be able to:

  • Briefly explain how a debt is recovered and enforced through the courts
  • Describe the new ‘Taking Control of Goods’ processes
  • Define the term ‘Committal’ and when it is used

Who should take this course?

The course is ideal for training new Council Tax staff, customer service staff or cross-training existing benefits staff to undertake Council Tax work.

There are no formal pre-requisites. It’s designed to provide a comprehensive introduction to council tax and no prior knowledge of the legislation is required.

Course prices

  • Classroom
  • £1195
    per 1-day course at your premises, up to 12 delegates (plus VAT)
  • E-learning
  • £195
    per annual licence (plus VAT)

Request Introduction to Council Tax Legislation Training

t: 0203 941 4100 | e:

Course Content

  • Background
  • Valuation of properties
  • New properties
  • Liability
  • Hierarchy of liability
  • Sole or main residence
  • Houses in multiple occupation
  • Joint tax payers
  • Reducing the bill
  • Discounts
  • Exemptions
  • Disabled relief
  • Appeals
  • Billing and collection
  • The demand notice
  • Paying by instalments
  • Reminder notices
  • Making arrangements to pay
  • Recovery
  • Summons
  • The magistrate’s court
  • Liability order
  • Enforcement
  • Arrangements to pay
  • Attachment of benefit
  • Attachment of earnings
  • Charging orders
  • Insolvency
  • Taking control of goods
  • Committal