Introduction to Homelessness Legislation

Delivered Live Online

Next Running

Available on Demand


One day course


Delivered live online by a trainer


£1,195 plus VAT for up to 12 delegates

Introduction to Homelessness Legislation

Course Overview 

This 1-day course will give you a comprehensive introduction to homelessness legislation.

By the end of this course, you will have a comprehensive knowledge of homelessness law (Part VII of the Housing Act 1996 as amended by the Homelessness Act 2002 and the Localism Act 2011), enabling you to deal with homelessness applications and provide accurate advice and support to people in housing need.

You will also learn about the changes introduced under the new Homelessness Reduction Act, from April 2017.

What will I learn?

By the end of this Introduction to Homelessness Legislation course, you will be able to:

  • Clearly identify the five tests used to trigger a council's duty to start a homelessness investigation.
  • Understand the key factors governing eligibility for assistance, homelessness, priority need, intentional homelessness and local connection.
  • Understand the legal issues arising from the allocation of social housing.
  • Provide accurate advice and support to people in housing need.
  • Learn how the changes being introduced under the new Homelessness Reduction Act will impact on homelessness teams.

 Who’s it for?  

Housing options / needs / homelessness officers, Team leaders and managers. Anyone whose role brings them into contact with people in housing need.

How it's delivered: 

This course is delivered ‘live on-line’ with a trainer and can be accessed via a PC, Mac or Tablet. With live online, you can interact, ask questions and practice new skills – all without leaving your desk! Perfect for dispersed teams working from home.  


This course is available on demand. Please get in touch for a quote if you would like to book this live online course for your organisation only.  

Course Content

  • The current legislation in context
  • A history of homelessness legislation
  • Government policy on homelessness prevention
  • Duties of the Homelessness Reduction Act 2017
  • Stages of a homeless application, including:
    - When an application must be taken
    - The duty to carry out inquiries
    - Interim housing duties while inquiries are carried out
    - Requirements for written notification
    - Rights of review and appeal against decisions
  • The role of the Homelessness Code of Guidance
  • Case law in homelessness decision making
  • The five tests of the Act to determine if duty is owed to an applicant
  • Duties that are owed depending upon the five tests
  • Events that bring an end to the full housing duty