Learn how to help Universal Credit claimants who are either working or moving into work. In this course, we’ll take a look at the Universal Credit rules for employed claimants. It is vital that your staff understand these rules so that they can give the correct advice to your employed customers. This one-day course will equip you with the essential knowledge required. It’s designed for those advising Universal Credit claimants who are workers.
What you’ll learn:
Learn how earned income affects Universal Credit entitlement.
Understand what sort of work-related activity claimants need to report.
Describe how the monthly UC payment cycle causes problems for workers
Advise Universal Credit claimants about the financial impact of taking a job or a pay increase at work.
How does a worker apply for Universal Credit?
When does starting or ending a job trigger a UC claim?
What is the ‘claimant commitment’?
When are sanctions applied?
How is Universal Credit entitlement calculated?
What is the Universal Credit income taper?
How does the Universal Credit ‘monthly assessment period’ work for those paid weekly or four-weekly (or with fluctuating work)?
Who’s it for:
Benefit advisors, employment advisors, customer service staff, team leaders, managers, etc.
How it's delivered:
This course is delivered ‘live online’ with a trainer and can be accessed via a PC, Mac or Tablet. With live online, you can interact, ask questions and practice new skills – all without leaving your desk! Perfect for dispersed teams working from home.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.