Available on demand
One day course
Delivered live online by a trainer
£995 plus VAT for up to 12 delegates
Learn how to help Universal Credit claimants who are either working or moving into work. In this course, we’ll take a look at the Universal Credit rules for employed claimants. It is vital that your staff understand these rules so that they can give the correct advice to your employed customers. This one-day course will equip you with the essential knowledge required. It’s designed for those advising Universal Credit claimants who are workers.
Benefit advisors, employment advisors, customer service staff, team leaders, managers, etc.
This course is delivered ‘live online’ with a trainer and can be accessed via a PC, Mac or Tablet. With live online, you can interact, ask questions and practice new skills – all without leaving your desk! Perfect for dispersed teams working from home.
£995 plus VAT for up to 12 delegates