Personal Effectiveness and Resilience

This Personal Effectiveness and Resilience training will enable increased self-management for consistent personal effectiveness. You will achieve this though greater awareness of self, personal style and emotional states.

What will I learn?

  • To understand what we mean by personal effectiveness.
  • To raise awareness of own strengths, challenges, aspirations and motivators.
  • To appreciate the importance of self-awareness in personal effectiveness.
  • To identify personal drivers and how these impact on personal effectiveness.
  • To develop ways of building effective relationships with others (TA).
  • To understand emotions and their impact on our personal effectiveness (EI).
  • To develop capability in planning and setting priorities.
  • To understand stress and how to deal with it.

Who should take this course?

This Personal Effectiveness and Resilience training is perfect for anyone wanting to learn the skills and knowledge to improve their self-management and personal effectiveness. No previous training is required

Course Content

  • What is self-reflection
  • Your strengths, challenges, aspirations and motivators
  • Feedback and discussion
  • Taking responsibility
  • Self-discipline and continuous effort
  • Overcoming obstacles and celebrating successes
  • Personal organisation
  • Developing support networks
  • Sustaining motivation in practice
  • How we learn
  • Difficulties with changing behaviour
  • Comfort zones, habit, need for conscious choice
  • Impact of relationships on personal effectiveness
  • Transactional Analysis (TA)
  • TA - parents, adults, children
  • Building productive relationships
  • Impact of personal drivers on effectiveness
  • TA drivers
  • Self-assessment
  • Implications for personal effectiveness
  • Identify difficult people/situations
  • Effect on the learner
  • Three-fold response
  • Impact of personal style
  • Impact of emotions on personal effectiveness
  • Effect of emotions on energy levels
  • What is emotional intelligence
  • Competencies in emotionally intelligent behaviour
  • Time management in a business context
  • Three-step model
  • Prioritisation
  • Importance vs. urgency matrix
  • Apply the three-step time management model
  • Ways to priorities more effectively
  • Discussion around daily organisation
  • Use of hard/soft diaries
  • Procrastination and time wasters
  • Effective self-management
  • What is stress
  • Stress effects on our personal effectiveness
  • Stress as positive and negative
  • Stress bell curve and related symptoms
  • Type A and Type B behaviours
  • Actual cause and long-term solutions
  • Stress management strategies