Personal Effectiveness and Resilience | Business Skills | escalla

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Personal Effectiveness and Resilience

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This Personal Effectiveness and Resilience training will enable increased self-management for consistent personal effectiveness. You will achieve this though greater awareness of self, personal style and emotional states.

What will I learn?

To understand what we mean by personal effectiveness.
To raise awareness of own strengths, challenges, aspirations and motivators.
To appreciate the importance of self-awareness in personal effectiveness.
To identify personal drivers and how these impact on personal effectiveness.
To develop ways of building effective relationships with others (TA).
To understand emotions and their impact on our personal effectiveness (EI).
To develop capability in planning and setting priorities.
To understand stress and how to deal with it.

Who should take this course?

This Personal Effectiveness and Resilience training is perfect for anyone wanting to learn the skills and knowledge to improve their self-management and personal effectiveness. No previous training is required

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Course Content

Self-Reflection

What is self-reflection
Your strengths, challenges, aspirations and motivators
Feedback and discussion

Self-Management

Taking responsibility
Self-discipline and continuous effort
Overcoming obstacles and celebrating successes
Personal organisation
Developing support networks
Sustaining motivation in practice

Behaviour Change

How we learn
Difficulties with changing behaviour
Comfort zones, habit, need for conscious choice

Effective Relationships

Impact of relationships on personal effectiveness
Transactional Analysis (TA)
TA - parents, adults, children
Building productive relationships

Personal Drivers

Impact of personal drivers on effectiveness
TA drivers
Self-assessment
Implications for personal effectiveness

Difficult People

Identify difficult people/situations
Effect on the learner
Three-fold response
Impact of personal style

Emotional Intelligence

Impact of emotions on personal effectiveness
Effect of emotions on energy levels
What is emotional intelligence
Competencies in emotionally intelligent behaviour

Time Management

Time management in a business context
Three-step model
Prioritisation
Importance vs. urgency matrix

Apply the three-step time management model
Ways to priorities more effectively

Discussion around daily organisation
Use of hard/soft diaries
Procrastination and time wasters
Effective self-management

Stress Management

What is stress
Stress effects on our personal effectiveness
Stress as positive and negative
Stress bell curve and related symptoms
Type A and Type B behaviours
Actual cause and long-term solutions
Stress management strategies

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