This 4-day classroom based course can be delivered alongside one of our introduction courses (for Housing Benefit or Council Tax) to provide a complete legislative and system training package for new staff. It can also be delivered as stand-alone training course for staff with prior knowledge of Revenues and Benefits but with experience of using a different system. The course is delivered by one of our specialist Capita, Civica or Northgate trainers. They will work with you to tailor the course to meet your exact needs.
Written by our experts who have over 25 years experience in Local Authority legislation