Revenues and Welfare Benefits Practitioner Apprenticeship

Revenues and Welfare Benefits Practitioner Apprenticeship

The Level 4 Revenues and Welfare Benefits Practitioner Apprenticeship is here!

Developed through an apprenticeship trailblazer, it's the only UK apprenticeship designed specifically for Revenues and Benefits services.

Apprenticeship Overview

This levy-funded qualification is ideal for both new apprentices, as well as existing staff looking to develop their skills. Unlike generic frameworks, the Revenues and Welfare Benefits Practitioner Apprenticeship has been developed to cover all core areas of council tax, business rates, benefits and debt recovery.

This apprenticeship offers relevant and highly-useful skills that are essential for today’s Revenues and Benefits teams. By completing this qualification, practitioners will gain the skills to improve services today, as well as prepare for changes to their workplaces in the future.


  • Drive up standards by training new recruits and existing staff.
  • Funding band 10 (£7000) - paid through your levy account, not your service budget!
  • Invest in your staff with a valuable level 4 qualification.
  • Specialist, highly relevant Revenues and Benefits qualification – formed through a trailblazer

Our Experience and Accreditaion

escalla is one of the leading training and apprenticeship providers for local government in the UK. Here are just a few of the reasons why:

  • Over 20 years of experience delivering apprenticeships and local government training.
  • RoATP approved training provider with the Skills Funding Agency*.
  • Ofsted Grade 2 ‘Good’ rated, incl. ‘Outstanding’ for Personal Development, and Behaviour and Welfare*.
  • Delivered the national framework in Local Taxation and Benefits.
  • Helped countless local authorities keep up to date with specialist revenues and benefits legislation – through our range of training, recruitment and digital services.

*registered as Training Synergy

Additional Benefits with escalla

Sign up to this apprenticeship with escalla and you will also receive:

  • Unlimited access to LA-Inform for every apprentice. LA Inform is escalla’s revenues and benefits legislative compliance system, ensuring ongoing learning throughout the apprenticeship. This includes free access to our full range of Revenues and Benefits e-learning titles.
  • A contribution of £150 (per learner) towards the first year's membership of a professional body. Or the equivalent sum can be used to fund a relevant course or qualification.
  • Discounts on our LA-Inform legislative compliance system, and free access to two of our e-learning courses for every local authority employing an apprentice with escalla.

Choice of Pathways

Choose one of three different training pathways for your apprenticeships, to best meet the needs of your service.

  • New Recruit pathway – covering both Revenues and Benefits training
  • Revenues Specialist pathway – tailored more towards existing Revenues staff
  • Benefits Specialist pathway – tailored more towards existing Benefits staff

As a nationally recognised qualification, the Revenues and Welfare Benefits Practitioner Apprenticeship can be funded through your levy account.

This standard is placed in funding band 10, or £7,000 per learner. (This standard also qualifies for incentive payments of £1,000 for learners under 18 or meeting certain vulnerability criteria).

NOTE: If you pay levy contributions, your funds will begin to expire after 24 months (April 2019). To avoid losing your balance, you must register apprentices before this deadline.

Training is delivered over 12 to 18 months, through escalla’s specialist apprenticeship training service. Apprentices enjoy a blend of classroom sessions and online resources, as well as ongoing individual support from their trainer-assessor.

Training locations will vary, depending on the cohort you belong to – usually a central location to your region – but we’ll agree this with you as part of your sign-up process.

We are currently working with local authorities to form regional apprenticeship cohorts. These cohorts are formed of 10 or more learners. If you have fewer than 10 apprentices, we will group them with apprentices from other local authorities in your area.

To sign up to this apprenticeship, please get in touch so we can discuss your requirements and find a cohort near you.

Designed from the ground up, this apprenticeship standard has been created to meet the specific challenges facing today’s revenues and benefits departments.

The successful revenues and benefits trailblazer was formed by a group of local authorities, software providers and advice agencies, working together to design a new apprenticeship standard for the industry.

As a result, this Revenues and Welfare Benefits Practitioner Apprenticeship is able to produce relevant, well-trained and motivated staff, with the specific skills to succeed in the industry and take their teams forward.

The apprenticeship levy is the new system of compulsory apprenticeship contributions.

It only applies to businesses with a payroll above £3m per year. If you qualify, 0.5% of your wage bill value (minus £15,000) will be charged to an apprenticeship training account. These funds can then be used to train new or existing staff on apprenticeships from approved providers.

After 24 months your paid-in funding will expire (April 2019), so any unspent levy funds in an apprenticeship account will be lost.

Local authorities can spend their levy funds on apprenticeship training, assessment and certification. Apprenticeships can be funded at the same level or lower than the trainee’s highest qualification – if the individual will gain ‘substantive’ new skills through the apprenticeship.

Contact Us

t: 0203 941 4100 |
e: [email protected]

To find out more or sign up for an apprenticeship, please contact us.

Watch our Webinars

Julie Maycock and Neil Albert introduce the new Revenues and Welfare Benefits apprenticeship standard, and discuss what’s involved, how it will be delivered and how it will be assessed. WATCH NOW

Claire McLellan, director of apprenticeships at escalla, takes a closer look at the rules and funding for the Revenues and Benefits apprenticeship. WATCH NOW

Discover the important considerations for employers when choosing an apprenticeship training provider. WATCH NOW