Supported Accommodation Training Course

Improve your decision making so that you can deal with claims from tenants confidently

Supported accommodation claims can be complex and costly in terms of subsidy loss, if they are not handled correctly.

In this Supported Accommodation training, you will learn what constitutes a not-for-profit landlord, whether rent charges should be covered in full and whether support is provided by a landlord or on behalf of a landlord.

The course also looks at the future of supported accommodation and the new proposals to develop a new ‘sheltered rent’ for sheltered and extra care housing and localise funding for short-term housing needs such as hostels etc.

This course is written by our experts who have over 25 years experience in local authority legislation and is tailored to your requirements.

What will I learn?

By the end of this Supported Accommodation course, you will be able to:

  • Identify supported exempt accommodation and landlord type.
  • Understand the requirements for support, care and supervision.
  • Apply appropriate values to service charges, incorporated in these tenancies.
  • Establish the additional responsibilities and service provision required by the landlord.
  • Understand the financial impact on the Subsidy claim and the capacity of the local authority.
  • Use relevant case law to assist in your decision making and subsequent reconsideration requests.
  • Understand the future funding proposals for supported accommodation.

Who should take this course?

There are no formal pre-requisites for this course, but we would suggest that you have some experience in housing benefits to be able to make the most of this content. The course is aimed at:

  • Benefit assessors
  • Team leaders and managers
  • Housing officers
  • Welfare advisors
  • Customer service officers

Course prices

  • Classroom
  • £1195
    per per day, plus VAT.
  • Delivered on your premises (up to 12 delegates). Please contact us for a quote.

Request Training

t: 0203 941 4100 | e:


  • Supported accommodation
  • Exempt accommodation
  • What is supported exempt accommodation and allowed landlord types?
  • Responsibilities of the landlord
  • Responsibilities of the decision maker
  • Care, support or supervision
  • Exempt accommodation under old scheme rules
  • Universal Credit and supported exempt accommodation
  • Effects on LAs
  • Benefits cap
  • Removal of the spare room subsidy for these cases
  • Impact on subsidy
  • Supporting commissioner’s decisions
    - The future of supported accommodation
    - Sheltered rents
    - Emergency accommodation funding