Universal Credit and Welfare Benefits: The impact of Covid-19

Online Professional Seminar

Universal Credit and Welfare Benefits: The impact of Covid-19

Why attend this seminar?

The Government has introduced new emergency legislation to support people during the Covid 19 pandemic. These changes have seen multiple amends to benefit regulations affecting Universal Credit and other Welfare Benefits - causing a great deal of change in a very short time-frame.

During this online seminar we'll take an in-depth look at these changes, so that you and your staff have the knowledge and confidence to deal with queries and give the right advice to new and existing clients.

Course Outline

The course is designed for staff and organisations who offer support to people affected.

Learning Objectives

By the end of this seminar you will:

  • Understand how the Universal Credit legislation has changed to deal with Covid 19.
  • Describe how the legislation affects other Legacy Benefits.
  • Learn where to signpost new claimants to the right legacy benefits and / or Universal Credit.
  • Understand how the legislation changes affect people on Working Tax Credit and / or Child Tax Credit.
  • Describe the retention scheme and impact on claiming Universal Credit, other Legacy Benefits and/or Tax Credits.
  • Have an awareness of how councils are adapting their Council Tax Reduction Schemes and using the funding available including hardship funding and DHP.

Course Content:

The Employment and Support Allowance and Universal Credit (Coronavirus Disease) Regulations 2020

  • Who is classed as being affected by the Coronavirus under the regulations
  • Self isolation
  • Infected by the virus

Universal Credit

  • Entitlement to Universal Credit
  • Limited capability to work
  • Work Allowance for new claims and existing claimants
  • Childcare element
  • Furloughed Worker
  • Minimum Income Floor and Self employed
  • Advance payment
  • In claim change of circumstances
  • Work related requirement
  • Scenarios using customer journey

Legacy Benefits

  • New Style Job Seekers Allowance
  • New Style Employment Allowance
  • Carers allowance and relaxed hours
  • Housing Benefit and 30th percentile
  • Work Related Requirement
  • Working Tax Credit and Child Tax Credit – effects of changes to claimants and better off scenarios

Other support

  • Statutory Sick Pay
  • Impact on council Tax Reduction Schemes and DHPs
  • Council Tax Hardship Fund
  • Job Retention Scheme


The cost of the seminar is £95 per person plus VAT with discounts for multiple bookings.

Available On Demand

1 x 90 mins session

Register for Course

t: 0203 941 4100 | e: