Emotional Intelligence is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.

While Emotional Intelligence isn’t the only predictor of human performance and development potential, it is proven to be a key indicator in these areas. Emotional Intelligence is also not a static factor — to the contrary, one’s Emotional Intelligence can change over time and can be developed in targeted areas.

What you'll learn

• Discover techniques for developing self awareness

• Understand and manage one’s own emotions, including reducing short term employee absence due to stress related issues

• Understand the purpose and value of emotions

• Understand how Emotionally Intelligent leaders look and behave

• Avoiding making decisions when in a state of emotion (positive or negative emotion).

• Understand the link between emotions and mental health and wellbeing

• How to better connect, collaborate and communicate with colleagues, stakeholders and customers

• Explore Mindfulness

Duration

1.5 hours

Who's it for?

This course is suitable for individuals who would like to gain an understanding of the key concepts of Emotional Intelligence, how they can increase their own level of Emotional Intelligence and have a great positive impact on themselves and those around them.

Our business skills courses are available for organisations to book for their teams. Learning is delivered live online by a qualified instructor in small groups of no more than 12 delegates per course.

How's it delivered?

Currently this course is bring delivered ‘live on-line’ with a trainer and can be accessed via a PC, Mac or Tablet. With live online, you can interact, ask questions and practice new skills – all without leaving your desk! Perfect for dispersed teams working from home.