Building Relationships

This Building Relationships training will give you the skills and techniques to build positive working relationships.

For your business to thrive, your teams need to be committed and motivated. This training will help you build good relationships, which are central to positivity and productivity.

Learners will benefit from analysing some of the difficult personalities they might encounter; and learn how to overcome the barriers that may exist. You will also learn how assertiveness impacts on relationships. And discover why trust is a crucial foundation to any meaningful relationship.

What will I Learn?

  • To understand what a relationship is.
  • Using Transactional Analysis in building relationships.
  • Practice using assertive behaviour on building relationships.
  • Exploring and understanding feelings of others.

Who should take this course?

This Building Relationships training is perfect for anyone wanting to learn the skills and approaches to build positive working relationships – especially managers and team leaders. No previous training is required.

Course Content

  • Defining ‘relationship’
  • Overcoming barriers
  • Introducing transactional analysis
  • Behaviours trigger behaviours
  • Links between attitude and behaviour
  • Circles of negativity
  • Helping relationships succeed
  • Personal feelings
  • Considering others
  • Trust in building and maintaining relationships
  • Opportunities to build trust
  • How to build trust
  • Making relationships work
  • Assertiveness on building relationships
  • Assertive, aggressive and passive behaviour