This Coaching training will teach you the attitudes and capability to delivery high impact coaching with confidence – delivered in a challenging yet supportive environment.

What will I learn?

  • To appreciate the nature and value of coaching.
  • To clarify the role and responsibilities of the coach.
  • To understand the learning cycle and various styles of learning.
  • To identify the steps in the GROW coaching process.
  • To develop techniques for communicating with and influencing others.
  • To build a range of skills for high impact coaching.
  • To develop a strategy for coaching the team.
  • To build confidence through demonstrations and practical application.

Who should take this course?

This Coaching training is aimed at anyone interested in learning to coach others with confidence. No previous training is required.

Course Content

  • Interactive exercise
  • Value of a question-centred coaching style
  • Empowerment
  • Core principles of high impact coaching
  • Role of the coach
  • Importance of attitude
  • Styles of coaching
  • Learning cycle – how we learn
  • Learning styles – activist, reflector, theorist, pragmatist
  • Self-assessment
  • Impact on others
  • Flexing and matching
  • GROW model – goals, reality, options, will
  • Question-centric approach
  • Techniques to enhance influence
  • 3Vs – verbal, vocal and visual
  • Congruent communication
  • Formulating high impact questions
  • Identify questions for each stage of GROW
  • Question Funnel
  • Confidently giving/receiving constructive feedback
  • Delivering feedback that has an emotional impact
  • Inspiring people through feedback
  • Positively framing challenging feedback
  • LCAR
  • Observation
  • Suspending judgement
  • Listening
  • Summarising
  • Silence
  • Empathy and rapport
  • Goal setting
  • Coaching diverse needs
  • Coaching cultures
  • Demonstrations to model high impact coaching
  • Confidence through practice simulations