Debt Recovery Communication Skills | Workshop

Delivered Live Online

Debt Recovery Communication Skills

The challenge:

How can you and your team collect more rent, council tax, business rates and sundry debt? Sometimes it's the small things that add up, like getting the most from every single debt recovery conversation, but you need to learn how to do this effectively.


Our one-day workshop is designed to give your staff the essential skills to get more out of every conversation.

The Agenda:

  • Negotiating repayment plans
  • Managing conflict
  • Improving call handling and confidence
  • Implementing different communication tools and techniques

Who should attend?

These workshops are ideal for revenues collection and debt recovery staff involved in recovering debt for Council Tax, Business Rates, Sundry Debt, Rent, Care Costs etc.


The cost of the seminar is £175 per person plus VAT. Buy three places and get a fourth place free!

Seminar dates

Dec | Online | Date to be confirmed

If you would like to request another location, please email [email protected]

This workshop is also available as a 1-day in house course