Deferred Payment Agreements (DPA) for Welsh Local Authorities:
A Best Practice Live Online Session
Overview:
There is no doubt that deferred payment agreements are a valuable public service. They can prevent residents from being forced to sell their home to meet their cost of care, as well as providing the council with a secure lending option.
DPA Live Online:
In our half-day Deferred Payment Agreement live online course, we’ll look at some of the key issues in more detail and be discussing and sharing best practice, as well as reviewing the latest Ombudsman decisions.
This live online course is available on demand for your organisation only. Each course will be delivered with a maximum of 12 delegates.
The Agenda:
- DPAs - Mandatory vs discretionary
- Best practice in obtaining security for a DPA
- Charging for DPAs and developing a cost neutral scheme
- Best practice in communicating DPAs to residents
- Latest Ombudsman decisions
Who should attend?
This seminar is ideal for anyone involved in the administration and policy setting of deferred payment arrangements in Wales.
How's it delivered?
This course is delivered ‘live on-line’ with a trainer and can be accessed via a PC, Mac or Tablet. With live online, you can interact, ask questions and practice new skills – all without leaving your desk! Perfect for dispersed teams working from home.
Pricing:
The cost of this half-day scheduled course is £1295 plus VAT for up to 12 delegates.
Feedback from previous delegates:
"Brilliant speaker and has the right mix of humour, seriousness, control and openness to engage the audience."
"I strongly recommend anybody to attend these seminars as they have cleared up so many issues for our Local Authority."
"Great Seminar, well structured. Opportunities given to share your experiences and raise questions."
