Emotional Intelligence Training

This Emotional Intelligence training will increase your knowledge of EI to improve self-perception, self-expression, interpersonal, decision-making and stress management skills.

The course will help you achieve an understanding of how emotions shape who we are, how we relate to others and how to improve relationships. You will leave with tools that shine a light on what EI is and how to use it to great effect.

The course is structured upon four principles:

  1. Highly engaging – methods that talk to the ‘head and heart’.
  2. Interactive – mix of experience, discussion and practice.
  3. Innovative – using the latest thinking and tools.
  4. Encourages participation – learners taking ownership of their own development and future behaviour.

What will I learn?

  • What EI and Emotional Quotient (EQ) are and how they evolved.
  • How EI relates to management and develop an awareness of the BarOn EQ-i model.
  • Key elements of EI – empathy, emotional self-awareness, emotional expression, assertiveness, interpersonal relationships and stress tolerance.
  • Practical EI experience so you can use the skills to positive management effect.
  • How to build an action plan to develop your EI as part of your management development.

Who should take this course?

This Emotional Intelligence training is ideal for anyone wanting to learn how to improve their own self-perception, decision-making and interactions with others. No previous training is required.

Course Content

  • Key components
  • Relationship to the BarOn EQ-i
  • What EI is
  • What EI is not
  • Evolution of EI
  • Importance of EI
  • Relationship between EI and management
  • The five scales of EI
  • How they relate to improved management
  • Managing your own emotions
  • Positive outcomes