Who should attend?
There are no formal requirements for this course. It is suitable for those who are either new to benefits or require a basic level of knowledge that will enable them to advise customers and verify claims and evidence.
This Housing Benefit for Customer Services Live Online course is not suitable for people who will be assessing and making decisions on Housing Benefit claims.
Pricing:
The cost of this 3-day scheduled course is £325 plus VAT per delegate. If you book three places or more, you get the fourth place free! Please get in touch for a quote if you'd like to book a live online course date for your organisation only.
Early bird discounts available when booked 4 weeks or more in advance.
COURSE OUTLINE
Module 1 - 60 Minute session
State Benefits
Module 2 - 60 Minute session
Making a Claim for Housing Benefit
Module 3 - 60 Minute session
Claim Date and Start of Entitlement
Module 4 - 60 Minute session
Occupation and Liability
Module 5 - 60 Minute session
Rent
Module 6 - 60 Minute session
Maximum Rent
Module 7 - 60 Minute session
Capital
Module 8 - 60 Minute session
Income
Module 9 - 60 Minute session
Applicable Amounts
Module 10 - 60 Minute session
Calculation of Housing Benefit
Module 11 - 60 Minute session
Evidence
Module 12 - 60 Minute session
Payment of benefit