Introduction to Council Tax

Delivered Live Online by an Expert Trainer

Course dates

29/30 Sept 2020
17/18 Nov 2020


2 day course


Delivered live online by a trainer
Includes free pre-course e-learning


£275 plus VAT per delegate
Buy 3 places and get the 4th place free!

An Introduction to Council Tax

Learn the fundamentals of Council Tax legislation, including personal liability, discounts, exemptions, billing and collection. This course will give you the skills to deal with day-to-day Council Tax work, and provide accurate advice to customers. It also focuses strongly on the practical day-to-day issues faced by staff who deal with Council Tax.

This Introduction to Council Tax live online course is available as a scheduled course or on demand for your organisation only. Each course will be delivered with a maximum of 12 delegates.

What you'll learn

By the end of this Introduction to Council Tax Live Online course, you will be able to:

  • Explain how and why dwellings are valued
  • Define the Completion Notice and describe when it needs to be issued
  • State which person should be made liable to pay Council Tax
  • Identify when to apply a discount or reduction
  • State when a dwelling is exempt from the Council Tax charge
  • Briefly explain the purpose of the Council Tax Support Scheme
  • Describe the billing and collection processes

Who's it for?

The course is ideal for training new Council Tax staff, customer service staff or cross-training existing benefits staff to undertake Council Tax work.

There are no formal pre-requisites. It’s designed to provide a comprehensive introduction to council tax and no prior knowledge of the legislation is required.


The cost of this 2 day scheduled course is £275 plus VAT per delegate. If you book three places or more, you get the fourth place free! If you'd like to book this course for your organisation, please get in touch for a quote.

Course Information

  • Available on the dates below or on-demand
  • Next running: 29-30 Sep & 17-18 Nov 2020
  • 2-day live online course
  • Includes free pre-course e-learning

Course Content

  • Introduction to Council Tax law
  • Valuation of Dwellings for Council Tax
  • Liability for Council Tax
  • Discounts from Council Tax
  • Exemptions
  • Council Tax Reduction
  • Council Tax Relief on dwellings due to disability
  • Billing Collection and Enforcement
  • Action through the magistrates

Register for Course

t: 0203 941 4100 | e: