Course Content
- Understanding leadership
- Feedback and discussion
- Map themes on mind-map
- Effect of me on me
- Effect of me on others
- Effect of others on me
- Definitions of leadership
- Leadership vs. management
- Leaders building leaders
- Self-awareness in leadership
- Johari’s Window
- Learning cycle
- Comfort zones, habit, autopilot, conscious choice, conscious competence
- Set up buddy partners for feedback
- Understanding styles and preferences
- Activist, reflector, theorist and pragmatist (Honey & Mumford)
- Self-assess style
- Impact of style on self and others
- Flexing and matching
- Influencing other styles
- Awareness of personal drivers
- 5 TA drivers
- Self-assessment
- Implications
- Understanding emotional intelligence
- Mean by an emotion
- Effect of emotions on self and others
- Awareness of emotional states
- Competencies in emotional intelligence
- Managing self and others
- Relationships as context for leadership
- Transactional Analysis (TA) –parent, adult, child
- Building trust / credibility
- Emotional climate
- Psychometric
- Introversion vs. extroversion
- Confidence vs. caution
- Thinking vs. feeling
- Structured vs. unstructured
- Self-assessment
- Effect of style on self and others
- Flexing style
- Kouzes & Posner research
- 5 leadership practices
- Application in practice
- Importance of trust and credibility
- Kouzes & Posner
- Building/undermining credibility
- Most sought-after leadership qualities
- Appreciate different styles/preferences in leadership
- Six styles of leadership
- Self-assess personal styles
- Implications
- Resonant and dissonant styles
- Appropriateness of style by time/place
- Communication 3Vs – verbal, vocal, visual
- Advocacy vs. enquiry
- Listening and questioning
- Summarising
- Rapport, empathy and feedback
- Influencing strategies
- Power and politics
- Interactive exercises and simulations
