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Digital Leadership

Become a Digital Leader

Digital Leadership

Available live online or as a 1 day classroom based course.

Why choose this course?

It’s vital that all organisations fully exploit the potential of modern digital tools, technologies and approaches to meet rising citizen & customer demand, expectations and needs at a time of severe spending cuts, austerity and resource constraints.

Almost all organisations are going through a digital transformation journey and the working environment is changing at an ever-increasing pace. Digital technology can provide enormous benefits, including enabling collaborative working, automation of tasks, self-service and cost reduction, flexible working and mobility. However, leading in a digital workplace requires new skills and behaviours. To get the very best out of new technology you need to re-define your approach to leadership to meet the challenges of the digital workplace.

Escalla has implemented digital change programmes across a wide range of public sector, healthcare and private business, specifically focusing on the challenge of leading in a digital workplace.

Leadership in a Digital Age: Modules

  • An overview of leadership in a digital age
  • Technology in society and its impact in the workplace
  • The political agenda and how it’s driving digital transformation
  • The next revolution - Artificial Intelligence
  • Cloud computing, SAAS, Office 365, google apps etc.
  • Mobile Government and the world of apps
  • ‘Big Data’ and the power of data science
  • Social media
  • Robotic Process Automation
  • Digital presence and the Web ‘of things’
  • Round up of digital technologies
  • Leading remote teams, and the tools needed for collaborative working
  • BYOD – Bring your own device
  • Practice the Leadership qualities required for managing virtual teams
  • The collaborative workspace
  • Adopting an Agile approach
  • Scrum and Project management
  • Disruptive Business models and the changing expectations of customers
  • Digital by default / Self Service and the challenges of Channel Shift, including digital literacy / inclusion with SMART Communities
  • Understanding social media and your customers’ needs
  • Cyber threats and risks

Learners will be given a reference manual and a desk aid and will experience a range of classroom teaching methods including group-working, group discussion, practical exercises, case studies and both individual and group presentations. Traditional teaching is supported by a virtual learning environment that is used to host a range of electronic supporting.materials.

Assessment is provided by a mix of coursework / verbal examination / written examination and feedback will be provided to the learner and the employer.


There are no formal pre-requisites for this course. The course is best suited to:

  • Middle Managers
  • Senior Manager
  • Senior Officers
  • Team Leaders
  • Transformation Managers

Course Outline

This masterclass will empower you and your teams to become innovators and equip you with the unique skills required to lead in a digital workplace. Gain insight and clarity into the confusing world of new technology and recognise the emerging trends and how they will affect you and your teams. Understand what tools are relevant and how to make best use of them, while developing your teams’ ability to collaborate effectively and efficiently. The content is aimed at leaders and managers who wish to explore digital opportunities further, and understand how to implement and work with them effectively.

Learning objectives:

To understand:

  • How technology is changing, the drivers for change, the emerging trends and how these can be exploited
  • Artificial Intelligence
  • Data science and machine Learning
  • How to make better use of digital technology
  • The collaborative workspace and cloud computing
  • The leadership qualities required for managing virtual teams
  • How you can manage remote teams more effectively
  • Why agile is important and how agile methodologies can be used to drive forward digital transformation
  • Social Media and how it can be used effectively
  • The collaborative workspace and cloud computing
  • How digital is affecting society and customers needs / expectations
  • Reflect on how you can better implement digital by default and channel shift strategies

This bite-sized course is optimised for learning! 

This course is designed to be succinct, punchy and manageable! It's a fact that our 90 minute, intensive and highly focused courses take full advantage of our optimum period of concentration, allowing learning to be rapidly absorbed and stick!

90 minute countdown clock

How Can Live Online Help You?

The way in which training is delivered has evolved considerably in the last few years. Our Live Online Learning is a practical, personalised and role-centred solution to training your staff remotely.

Learners receive online support from highly-experienced trainers, gaining the confidence and specific skills they need, organised within their workloads.

Our accredited (Certified On-line Facilitators) Live-On-Line trainers understand how to deliver effective training in this digital environment and they have designed our virtual courses to be topic driven, so that learners get the maximum learning experience in the shortest period of time.