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Introduction to Welfare Benefits

Delivered Live Online

Next Running

Available on demand


One day course


Delivered live online by a trainer


£995 plus VAT for up to 12 delegates

Overview of Welfare Benefits

Course Overview

Learn the complex welfare benefits system, and recent changes. The welfare benefits system is complex and going through a major period of change. This Welfare Benefits Training will get up to date and teach you about the key welfare benefits and their qualification rules, so that you can provide accurate advice to vulnerable customers to improve take-up and reduce rent arrears.

Covers the wider aspects of the welfare system from working age through to pension age.

This course looks at the different types of benefits that make up the system, their main qualifying rules and the way the system fits together.

What you'll learn:

  • Understand how the benefits system is structured and the differences between contributory, non-contributory and means tested benefits

  • Be able to help people claim a work related benefit when they cannot work due to a health condition or a disability

  • Be able to help people of all ages claim a disability benefit

  • Understand how Universal Credit fits into the overall welfare system
  • Understand welfare benefits  for people over pension age

Who should attend?

This course is essential for anyone who gives advice to people about claiming welfare benefits.


This course is available on demand for up to 12 delegates. The price is £995 plus VAT.