Courses for Councillors: Emotional Intelligence
Course Overview
Emotional Intelligence is not new, but many people have yet to fully understand and embrace how emotional intelligence can help individuals and organisations achieve much more in the workplace. Developing emotional intelligence provides many benefits, including better relationships, communications, outcomes, wellbeing, team harmony, customer satisfaction, enhanced performance. The list could go on. In this introductory workshop, you will learn about emotional intelligence, what it is and how it can be embraced and developed to lead to a whole range of individual, team and organisational benefits.
Learning Outcomes:
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What Emotional Intelligence is, including the key areas
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How Emotionally Intelligent leaders and followers communicate and behave
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How to identify, understand and manage emotions
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How to reduce short-term employee absence due to stress related issues
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How you can make better decisions when emotions are involved
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How and why Emotional Intelligence is linked to your performance, relationships, and wellbeing
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How you can complete mutually satisfying win-win relationships that boost your individual and collective performance
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About the world’s only scientifically tested Emotional Intelligence assessment too.
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How your Emotional Intelligence can be developed
Who’s it for:
The workshop is perfect for all councillors.
How it's delivered:
This workshop is delivered live on-line with a trainer and can be accessed via a PC, Mac or Tablet.
