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Online Learning

Live Online Training Schedule for Local Authorities and Housing Associations

Legislation, Welfare and Business Skills

Legislation, Welfare and Business skills for Local Authorities and Housing Associations 

We've launched our new cost effective live online course schedule below to help you and your team during these difficult times.

You can interact, ask questions and practice new skills — all without leaving your desk! Perfect, for dispersed teams working from home or remotely. Sessions take place on a shared online screen, where a friendly trainer will guide you and your class though one of our many learning topics.

These courses are available to join on the dates shown, or you can book a course for your organisation only, for a maximum of 12 delegates per session.

Revenues & Benefits Legislation Courses

  • Assessing Earned Income
  • Next running:
  • 23 July/26th Aug (SOLD OUT)
  • 15 Oct (SOLD OUT)
  • 1 day live online course
  • HB & Company Directors
  • Next running:
  • 28 July/28 Aug (SOLD OUT),
  • 10 Dec (AVAILABLE)
  • 1 day live online course
  • Supported Accommodation
  • Next running:
  • 20 Aug (SOLD OUT)
  • 21 Oct & 15 Dec (AVAILABLE)
  • 1 day live online course
  • Assessing claims from Students
  • Next running: Dec 2020
  • 1 day live online course
  • Persons from Abroad
  • Next running: Dec 2020
  • 1 day live online course
  • Getting the dates Right (HB)
  • Next running: Dec 2020 (TBC)
  • 1 day live online course
  • UC Complex Cases & Covid19
  • Next running: 26 Nov 2020
  • 1 day live online course
  • Assessing HB Self-Employed
  • Next running: December 2020 
  • 1 day live online course
  • Benefit Overpayments
  • Next running: December 2020
  • 1 day live online course
  • Introduction to Business Rates
  • Next running: 22 Oct 2020
  • 1 day live online course
  • Introduction to Council Tax
  • Next: 29-30 Sep & 17-18 Nov
  • 2 day live online course

Financial Assessment Legislation 

  • Deprivation of Assets (FA)
  • Next running: 8 Sep 
  • Half-day live online course
  • Financial Assessments
  • Next running: 20 Oct
  • 1 day live online course
  • Deferred Payment Agreements
  • Next running: 6 Oct  
  • Half-day live online course
  • Deferred Payment Agreements for Welsh LAs 
  • Next: Friday 20/11/20
  • Half-day live online course

Business Skills and IT Courses

  • Managing Conflict 
  • Next running: 27 Aug  (SOLD OUT)
  • 1 hour bite sized seminar

Debt Recovery Courses

  • Debt Recovery Communication Skills for Financial Assessment teams
  • Next: Monday 23/11/20
  • One day live online course
  • Ethical Debt Recovery: Supporting Vulnerable Customers
  • Next: Wednesday 25/11/20
  • 1 day live online course
  • Debt Recovery Communication Skills
  • Next: Monday 30/11/20 
  • 1 day live online course

Latest Course Feedback

As well as offering scheduled courses, we can deliver courses in-house for your team or organisation only. This means we can tailor the training to how you work or develop completely new and bespoke learning. Please get in touch for more information.

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