Testimony
'The training as usual was excellent and the trainer tailored the course to suit us. The course was so relaxed, and the staff felt so comfortable to ask questions. We actually got a debate going in the middle which really ironed out some issues and all the staff were buzzing afterwards!'
Anne, Benefits Manager, North Hertfordshire District Council
Course Content
- Rules surrounding the legislation
- Spare Room Subsidy and Benefit Cap
- Scenarios when Housing Benefit will be terminated
- Effects on other legacy benefits
- When new claims for Housing Benefit can be made
- Temporary absence and other special conditions
- Transitional Protection
- Rules and legislation
- Changes from 16 January 2019
- What the term ‘entitled’ means
- Transitional protection
- Legacy benefits and Severe Disability Premium
- Clarification of those already receiving Universal Credit
- Frequently asked questions
- HB for the initial two weeks of UC claim
- Supported and specified accommodation
- New style JSA and ESA
- 12-month exemption minimum income floor for new claimants
- Repayment of debt
- Migration Process
- Transitional Protection and Transitional Capital Disregard
- Universal Credit Triggers