As a network support engineer, you’ll be responsible for maintaining the systems that allow organisations to function and communicate, both internally and externally, on a daily basis.
Depending on your level of responsibility, tasks may include upgrading the company’s communications infrastructure or installing a new system. Specific projects will vary depending on the sector and type of business you work for. For example, in a call centre you might install a new call handling system, whereas for a bank you could be providing an improved ATM network.
Individual employers will set the selection criteria, but this might include:
The duration of this apprenticeship is typically 18 months
For the duration of this training, apprentices will develop a range of IT communications skills in the workplace. An ongoing portfolio of evidence will demonstrate the abilities learned. Support will also be available from an assessor, who will visit apprentices at work every 10 weeks, and check progress every 5 weeks electronically.
Apprentices will receive week-long blocks of full-time training over 12 months. This will take place at the escalla Academy in Crewe.
After completing 18-months of training and development, apprentices will submit their portfolio of work experience – along with a reference from their employer. This begins the end point assessment (EPA) stage. The EPA consists of a week-long project and assessor interview, and will determine the overall grade of the qualification (Pass | Merit | Distinction).
For employers: £15,000 with full and partial government funding available. Levy payments accepted.
For apprentices: Funding is provided by the government and employer, apprentices do not pay to do an apprenticeship.
Funding Band 11 (£15,000).
Apprentices under 19 years of age on the day of signup will receive 100% funding. Companies with less than 50 employees, regardless of the candidate’s age, will receive 90% funding unless the company is an apprenticeship levy payer.
Levy payments are accepted towards this Information Communications Technician Apprenticeship.
This Level 3 Information Communications Technician Apprenticeship will provide you with the following technical competencies:
After completing this Information Communications Technician Apprenticeship, successful apprentices will develop the following technical knowledge and understanding:
Apprentices will also develop the following underpinning skills, attitudes and behaviours: