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Local Authority case studies & resources


Case study: New revenues team in just 6 weeks

Tendring had increasing demand and urgently needed a new qualified team to meet requirements. We worked with them to source and train local people.
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Case Study: Successful IT change management

We explain how we rolled out a desktop upgrade to staff at North Yorkshire County Council, Englands largest county.
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Case Study: Luton Borough Council

We explain how we keep staff at Luton BC up to date with regular legislative policy changes.

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Microsoft Training Needs Analysis Toolkit

A handy collection of TNA tools for learning & training departments that are about to carry out Microsoft training.
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school admissions team

LB Redbridge Case Study – Cultural and Behavioural Change

Learn how escalla supported the school admissions team through a period of transformational change by focusing on people, skills and culture.

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A Case Study: Brent FastTrack Recruitment Programme

This case study was written by Brent Council to outline their experiences of the FastTrack programme and the benefits of taking a different approach to recruitment and training.

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