Supported Exempt Accommodation

Delivered Live Online

Next Running

10 Mar 2021



One day course


Delivered live online by a trainer


£195 plus VAT

Supported Exempt Accommodation

Course Outline

Improve your decision making so that you can deal with claims from tenants with confidence.

Supported accommodation claims can be complex and costly in terms of subsidy loss, if they are not handled correctly. In this course, you will learn what constitutes a not-for-profit landlord, whether rent charges should be covered in full and whether support is provided by a landlord or on behalf of a landlord.

The course also looks at the future of supported accommodation and the new proposals to develop a new ‘sheltered rent’ for sheltered and extra care housing and localise funding for short-term housing needs such as hostels etc.

This course is written by our experts who have over 25 years experience in local authority legislation and is tailored to your requirements.

What will I learn?

By the end of this Supported Accommodation course, you will be able to:

  • Identify supported exempt accommodation and landlord type.
  • Understand the requirements for support, care and supervision.
  • Apply appropriate values to service charges, incorporated in these tenancies.
  • Establish the additional responsibilities and service provision required by the landlord.
  • Understand the financial impact on the Subsidy claim and the capacity of the local authority.
  • Use relevant case law to assist in your decision making and subsequent reconsideration requests.
  • Understand the future funding proposals for supported accommodation.

This live online course is available as a scheduled course or on demand for your organisation only. Each course will be delivered with a maximum of 12 delegates.

Who's it for?

There are no formal pre-requisites for this course, but we would suggest that you have some experience in housing benefits to be able to make the most of this content. The course is aimed at: Benefit assessors, Team leaders and managers, Housing officers, Welfare advisors, Customer service officers.


The cost of this 1 day scheduled course is £195 plus VAT per delegate. If you book three places or more, you get the fourth place free! Please get in touch for a quote if you'd like to book a live online course date for your organisation only.


Supported Accommodation
What is ‘Exempt Accommodation’?
Care, Support or Supervision
Responsibilities of the Decision Maker

Dealing with Exempt Accommodation under the Old Scheme Rules

The Impact of Universal Credit on those living in Supported Exempt Accommodation
Specified Accommodation
Making a claim for Universal Credit and HB

Moving into or out of exempt accommodation and on or off Universal Credit Housing Costs.
The Benefit Cap
Some useful Commissioner’s Decisions

Register for Course

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